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MyWiltshire reporting system

Reporting a problem with a street-light in Wiltshire has now been made much easier. Make a note of the position of the light and if possible, the reference number displayed on it.


Then access the MyWiltshire reporting system either as a 'guest' or create or log into an existing account. Follow the prompts until the streetlighting section is reached.


If you allow the Council's website to access your location information, a map will be displayed.


Icons on the map indicate the position of streetlights along a named road and if clicked, will reveal a 'label' confirming the council's reference number of the lamp, followed by a list of possible problems.


Answer a few questions and you'll soon reach the point where you'll be able to submit your report.

However, when acknowledging receipt of a report, Wiltshire Council has today commented that

"due to current Covid secure working practices and parts availabilities it can take up to 8 weeks to return to full operation. Your report has been closed for administration purposes."


So if there are any street-lights that are out-of-action near you, please report them asap, otherwise it may be summer-time before they are fixed!


Stratford's streetlighting was upgraded to LED in 2020 and Jane Court of the Local History Group wrote an article - you can read it here.

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